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Paperless and Loving It! BDMS for Operational Efficiency (1895)
Track:
Mobile, Portal, Content and Process Management
Educatsional Expertise
Focus: Banner Document Management Suite
Program Code: 1895
ADDITIONAL PRESENTER / PANELIST:
Christy Pratt, Senior Associate Director of Admissions, East Carolina University
LEAD PRESENTER / PANEL ORGANIZER / BOF LEADER :
Robin Armstrong, Director of Graduate Admissions, East Carolina University
Description
This session will discuss how BDMS Xtender contributed to improved operational efficiency and staff morale for the undergraduate and graduate admissions offices at our university. We will also discuss how it created opportunities for collaboration with additional offices across campus such as Registrar, Cashier, and Financial Aid. As application materials arrive, they are scanned and indexed into Xtender which makes them part of the official record for the student. The documents are then accessible by offices across campus for use in decision making. This reduces phone calls and information requests in our offices and allows for a more efficient use of time.