See how Edison State College used Banner Workflow to automate notifications and the transfer of critical information thru a series of events triggered of the cancellation of a course in Banner. Edison State College used Banner workflow to let the Instructor, Registration Office, Human Resources, Payroll and the students receive emails with their respective pieces of course information.
Some of the hurdles Edison State College have are multiple campuses in which each might want to relay different information. The Registration Offices on each campus wanted to add alternative course options to the cancelled course in the emails to the students. Human Resources wanted to know the contract associated with the instructor assigned to the course.

After months of modifications to the initial workflow, Edison State College has gone live with the workflow and is recognizing the efficiencies it created. Come see how Edison answered the question, "What? The course was cancelled?"