Queens University made the leap to Advance Web in less than twelve months but not without challenges. Come and learn about some of the innovative solutions implemented to help meet the balance between simplifying the user experience and system capabilities. This session will explore determining user needs, Crystal Reports vs. Crystal Server, Crystal prompts vs. Advance Web forms, logging report usage, training and more! Topics will include:
* The evolution of the homepage
* Behind the scenes (systems and infrastructure)
* The ups and downs of reporting
* Keeping it secure
* Training the end user
* Lessons learned from the first upgrade