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Membership Best Practices: ASU's Acknowledgement and Fulfillment Process (1118)
Track:
Alumni Relations and Development
Educatsional Expertise
Focus: Advance Web or Windows
Program Code: 1118
ADDITIONAL PRESENTER / PANELIST:
Miki Dadkhah, Director of Member Services and Alumni Records, Arizona State University Alumni Association
LEAD PRESENTER / PANEL ORGANIZER / BOF LEADER :
Tracy Smith, Membership Coordinator, Arizona State University Alumni Association
Description
Arizona State University will present our membership fulfillment process - the initial data entry acknowledgement codes and process, the reports generated and the import into our third-party vendor software for printing. We will provide information for and examples of the four different membership cards offered, our annual, life, Gold member and Student Alumni Association member. We will also demonstrate our renewal process utilizing stickers for the same card originally printed.