ASHE 50th Annual Conference and Technical Exhibition 2013
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Reducing Temperature Variation in Patient Rooms
Program Code:
370
Date:
Wednesday, July 24, 2013
Time:
9:10 AM to 10:00 AM
EST
PRIMARY SPEAKER
:
Robert Ray, Assistance Vice Chancellor - Operations and Maintenance,
University of Arkansas for Medical Sciences
Robert Ray, PE, MBA, has recently accepted a role at UAMS as Assistance Vice Chancellor for Operations and Maintenance. Prior to this Robert served as the Director of Operations and Maintenance, at the University of Texas, MD Anderson Cancer Center in Houston, Texas. His team of 485 employees is responsible for daily operations which include technical support and environmental services. He earned his bachelors degree in Electrical Engineering from the University of Missouri-Columbia. After four years in manufacturing for the defense industry, Robert entered the consulting engineer field where he completed his licensure as a Professional Engineer. He spent nine years working closely with contractors and owners primarily in the healthcare industry. In 2010 he completed his Masters degree in Business Administration from the University of Houston. He has worked in hospital operations for the last 8 years. He currently is responsible for 3 million square feet of inpatient and outpatient clinical space at MD Anderson Cancer Center. In addition to the day-to-day facility operations his team is responsible for regulatory compliance, project design reviews, engagement in project meetings, planning and participating in utility outages, and communication with customers on renovations and new construction activities.
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Description
Temperature variation in patient rooms can negatively affect staff efficiency, costs, and customer experience. This presentation shows how the Six Sigma DMAIC model (define, measure, analyze, improve, and control) can effectively reduce temperature variations in patient rooms. This session will enable you to:
Leverage software to collect and analyze your data.
Demonstrate how to reduce temperature variation and how it can affect your Press Ganey scores.
Use the Six Sigma DMAIC model to improve a process in the health care setting.
Describe the effects a successfully run project has on the team.
LEARNER OUTCOMES:
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Demonstrate how software can be leveraged to collect and analyze your data.
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Demonstrate the impact a project can have on your Press Ganey scores.
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Describe how the Six Sigma process can be used within a healthcare setting to improve a process in facilities.
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Describe the results a successfully run project has on the team.