MODERATOR
:
SPEAKER
(S):
Paula Santrach, MD, Chair, Clinical Quality Oversight, Mayo Clinic
Dr. Mark Yazer, MD, Professor of Pathology, University of Pittsburgh, University of Pittsburgh
Dr. Deborah Sesok-Pizzini, MD, MBA, Medical Director, Blood Bank, University of Pennsylvania
Description
It is important for our services to have quality plans that include quality improvement. When errors are made we trigger root-cause analyses, which lead to corrective action plans. Often these errors involve personnel and services outside of blood banking and transfusion medicine. For a truly effective corrective action plan, we must engage these personnel beyond filing reports and completing paperwork and team them together to create change. In this program, the speakers will discuss some effective methods for true engagement with clinical service personnel, which will result in positive outcomes.
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Create methods of engaging the clinical services, which will lead to positive practice change.
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Describe the tenets of an optimal corrective action plan as required by accrediting agencies.
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Identify key clinical stakeholders for creating an effective corrective action plan team.
CE Category | CE Value |
---|
California Clinical Laboratory Personnel |
1.5 |
California Nurse |
1.8 |
Florida Laboratory Personnel |
1.8 |
General Attendee |
1.5 |
Physician |
1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.