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A Marriott Vacation Club International Case Study
Program Code:
F330
Date:
Monday, October 16, 2006
Time:
3:00 PM to 4:15 PM
SPEAKER
(S):
Jim Koppenhaver is an Internal Consultant in Acxiom’s Analytics and Consumer Insight group supporting Travel & Entertainment. In addition to 3 years supporting the MVCI account, he has a wide range of client experience in modeling and segmentation applications. A former Kraft Foods marketer, Koppenhaver has spent the past 15 years as a service provider helping clients understand “better marketing through better math.”
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Damiano Albanese, Vice President & Chief Mktg Officer, Marriott Vacations Club Int'l
Description
This session shares how Marriott Vacation Club International's (MVCI) marketers merged their existing lifestage view of prospects with new tools in spending power. By intersecting discretionary time and discretionary money, MVCI discovered that brand affinity (i.e., trading up within a brand) better matches the profile of its target audience than channel preference (i.e., mid-tier fractional to upscale fractional). MVCI applied their learnings as a tactical tool to select and market to fewer and better prospective hotel guest households for one of MVCI's fractional property brands..
LEARNING POINTS:.
- Discover how the intersection of discretionary time and dollars produces a different, more powerful solution.
- Discover how the combination of discretionary time and discretionary dollars can be leveraged.
- Learn how to isolate a subset of higher value prospects and tailor messaging designed to increase both response and conversion rates