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Delivering the Optimal Customer Experience through Ultimate Branded Retail Experience
Program Code:
F498
Date:
Tuesday, October 17, 2006
Time:
2:45 PM to 4:00 PM
SPEAKER
:
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about each speaker.
David Jeffers, Manager, Retail, Retail Brand Experience,
John Deere
David Jeffers, A corporate creative within a tradition company, David Jeffers has a history of taking John Deere into new market space, perhaps even Blue Oceans. His lastest ventures include maketing John Deere products in new (Home Center) channels, delivering service to customers homes (Ready To Mow) and taking the John Deere brand from products, parts and service to place, the first Genuine, John Deere Place. His work is heavily influenced by relationships with experience marketing experts such as Joe Pine, author of "The Experience Economy".
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Description
This dynamic, interactive engagement is led by an energized, inspirational talker and walker of retail experience ideation, design, and production. Take this journey into 3-dimensional brand positioning through Retail Experience..
LEARNING POINTS:.
- The critical role of Retail Experience in influencing thecustomer's preference of your brand.
- Best practices from Saturn, Starbucks, and the world famous Seattle Pike's Fish Market.
- Development of John Deere Place