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The Next Dimension in Consumer Experience: Direct Live Communications
Date:
Monday, October 11, 2010
Time:
12:30 PM to 1:30 PM
EST
SPEAKER
:
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about each speaker.
Harvey Kraft, Head of Marketing and Business Development,
Capital Insurance Group
Harvey Kraft is an innovation leader and Head of Marketing and Business Development for CIG. Mr. Kraft has established breakthrough marketing designs and technologies to facilitate the insurance company's relationship with clients, agents and prospects.
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Description
• Introducing new technology for live customer engagement online (CIG case study)
• Interactive direct sales with advisors and customers communicating in real-time
• Integrating sales, marketing and support functions around customer satisfaction
No items are available for this session.