Todays marketers need the ability to filter out the noise and hone in on specific themes, topics and sentiment customers are conversing about on both traditional and social media sites. This presentation will share best practices in understanding and measuring the impact of these conversations on your business.
LEARNER OUTCOMES:
Harness consumer-driven SocMed to qualify and quantify market percepti
Learn how the voice of the customer can help drive business decisions
Tips on capturing online media to know how professionals view your org