Jeff L. Shumway is Vice President, Consulting at the Hunter Business Group. Jeff has over 30 years of experience in overseeing all aspects of business from marketing, innovations, consulting, sales, finance, business development, administration and operations. He has been instrumental throughout the years in helping companies establish process within their organization where needed.
SPEAKER
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about each speaker.
Jeff L. Shumway is Vice President, Consulting at the Hunter Business Group. Jeff has over 30 years of experience in overseeing all aspects of business from marketing, innovations, consulting, sales, finance, business development, administration and operations. He has been instrumental throughout the years in helping companies establish process within their organization where needed.
Description
Participants will better understand: 1. how to apply segmentation, grading and value-based customer contact. 2. how to understand the need to be customer focused as well as introducing tools to implement that focus.
LEARNER OUTCOMES:
Understand how to apply segmentation, grading and value-based contacts
Understand the need to be customer not product focused