Cover Your Man on the Court and Off! Boston Celtics - Leveraging 1to1 Marketing
Track
:
Cross-Channel Marketing
Program Code:
AM09-0152
Date:
Tuesday, October 12, 2010
Time:
2:00 PM to 3:00 PM
EST
Location:
133 / Lower Level
CONTACT PERSON
:
Dana Hayman
SPEAKER
(S):
Click the plus sign to see more detailed information
about each speaker.
Marcia Jacobs, Vice President of Client Services, ClickSquared
With more than 20 years of experience in the database/direct marketing industry , Marcia works with ClickSquared clients to develop and implement highly targeted, timely, interactive customer relationship programs that result in increased ROI. Priot to ClickSquared, Marcia held positions at SAP, Exchange Applications and Harte-Hanks.
Matt Griffin, Senior Director, Sales and Marketing Operations, Boston Celtics
Matt Griffin is Senior Director of Sales and Marketing Operations for the Boston Celtics. He is responsible for the CRM, database management, customer intelligence and e-marketing efforts. He also employs advanced quantitative analysis to help develop sales and marketing strategies for all of the organizations product lines and sales channels.
Description
The sophistication level of sports franchises is growing, driven by the need to make every fan count. With fans utilizing a diverse array of communications channels, teams need 1to1 marketing. Once your database is in place, what do you do with it?
LEARNER OUTCOMES:
Create a multi-channel approach for real-time, relevant interaction
Drive down the court with programs that fit specific fan preferences
Winning the game with increased brand loyalty, increased attendance