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Take the risk out of starting over in healthcare marketing
Program Code:
AM09-0143
Date:
Monday, October 11, 2010
Time:
11:15 AM to 12:15 PM
EST
SPEAKER
(S):
Kristy Reed leads the direct marketing function at Highmark, an independent licensee of the BCBSA. She directs multichannel lead generation, cross-sell and retention activities. Prior to Highmark, Kristy was an agency executive with brands that included AARP, Victoria’s Secret, Bath and Body Works, American Bankers Association and Jenny Craig.
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Tom Reid, Chief Healthcare Marketing Strategist,
Hacker Group
Tom Reid is Executive Director and Chief Strategist for HealthHG, the healthcare marketing division of Hacker Group. His clients include Highmark, EmblemHealth and Regence. Prior to Hacker Group, he directed database marketing for Avaya and for Novell, and was a marketing consultant for Dun & Bradstreet.
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Description
Health insurance marketing is difficult: consumers are suspicious, government regulations are intense and the products are complicated. When marketing Medicare products to seniors, the pressure is always high – the selling season is short, the goals grow every year, and margins are under pressure from the federal government. We'll take you through a case study from Highmark, an independent licensee of the Blue Cross Blue Shield Association that markets Medicare insurance, and show you how to plan a campaign with multiple media channels and complex fulfillment issues. The secret is to start with the data and build your plan from there.
LEARNER OUTCOMES:
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Discover what's important to track & how to look at data strategically
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Learn how to quickly build a complex integrated media campaign strateg
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Learn why/how to shift budget from production to media for better resu