S2: Building Successful, Automated Marketing Around Behavior-Based Tri
Track
:
Trigger Marketing
Program Code:
040
Date:
Monday, October 19, 2009
Time:
11:15 AM to 12:15 PM
EST
Location:
SD Convention Center - 1B
CONTACT PERSON
:
Daniel Coran, Speaker Program Coordinator, Unica Corporation
PRIMARY SPEAKER
:
Elana Anderson, VP, Product Marketing and Strategy, Unica Corporation
SPEAKER
:
Click the plus sign to see more detailed information
about each speaker.
Greg Holzwarth, SVP, Managing Director, Customer Information, Sun Trust Bank
Mr. Holzwarth is responsible for Suntrust Bank's Customer Information systems, CRM, and corporate-wide database marketing initiatives.
Description
In this session, attendees will learn how to reap the benefits of the next level of the Event Based Marketing (EBM) model: behavior-based marketing. We will cover how organizations monitor enterprise-wide customer behavior to identify meaningful events and patterns at an individual level, and then trigger right time business actions.
LEARNER OUTCOMES:
Identify best practices for implementing trigger-based marketing
Improve close rates by measuring "readiness to act" triggers.
Understand the 3 key aspects of a trigger-based marketing program.