Akin Arikan is the author of Multichannel Marketing: Metrics and Methods for On and Offline Success, and is responsible for Unica's web analytics and Internet marketing solutions. Akin has been working with web analytics practitioners over the last eight years and is also a blogger at http://multichannelmetrics.com.
Description
This session discusses how both predictive and event-based customer analytics can enable companies to discover opportunities for growing business with individual customers that neither slicing nor dicing can tickle out of the data warehouse, in retrospect fashion. The focus is to move analytics into providing proactive, forward-looking guidance.
LEARNER OUTCOMES:
Learn how analytics can make campaigns more focused and cost-effective
Learn how to effectively use predictive and event-based marketing
Learn the top 5 best practices for implementing predictive analytics