Viki Nazarian, Business Development Administrator, The Kern Organization
PRIMARY SPEAKER
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Russell Kern, President & Founder, The Kern Organization
Russell Kern is President of The Kern Organization, and has over 25 years of B-to-B and B-to-C direct marketing experience. His experience comes from working with marketing leaders such as Avaya, Cisco, Clearwire, DICE, DIRECTV, HP, Sprint/Nextel, SAP, Symantec, and Zurich Insurance.
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Laura Sanchez, Director, Direct Marketing at DIRECTV has over 25 years of experience with direct mail, eBusiness, brand development, sales operations, marketing communications, and IS leadership. At DIRECTV she leads the strategic development and implementation of solo mail, alt mail and circular business.
Description
Learn how DIRECTV and The Kern Organization created an innovative closed-loop strategic plan for large-scale multi-channel direct customer acquisition marketing efforts. Discover how this world-class holistic planning process, and the resulting road map, improves controls, prioritizes tests and pushes cost reductions for on-going customer acquisition investments.
LEARNER OUTCOMES:
Learn how to develop a world-class end-to-end strategic road map
See how to improve control performance and drive down costs
See innovative strategies for improving customer acquisition programs