"As Sr. Director of COLLOQUY, Kelly Hlavinka directs all strategic consulting, publishing, education and research projects. An acknowledged expert in the practice of loyalty marketing, Kelly's bylined articles have been published by DM News, The DMA Insider, DIRECT and she is often quoted by national publications on loyalty.
SPEAKER
(S):
Bryan Pearson, President, Alliance Data Loyalty Services & Air Miles Reward Program
As president of Upromise, David's goal is to help people realize their dream of higher education. He joined Upromise in 2000 to offer families a new way to save for college. With more than 25 years of industry experience, Davids background bridges the Internet, in-store marketing, retail and manufacturing arenas.
Phil Hawkins is General Manager of Loyalty Pacific, which manages and operates FlyBuys, Australias largest shopping rewards program. He has worked in the Australian loyalty market over the past 16 years, and his experience is also drawn from marketing and operational roles with Shell and National Australia Bank.
Alexander Rittweger founded Loyalty Partner in 1998 and launched PAYBACK, Germanys leading loyalty program. Two-thirds of all households in Germany already have a PAYBACK card and enjoy the exclusive benefits. PAYBACK is the third most common card in German wallets after the EC payment card and health insurance card.
Description
Coalition loyalty programs, where multiple sponsors share the costs and resources and issue a common currency, have cropped up all over the globe. Discover best practices and pitfalls of coalition loyalty from the leaders of the most successful coalition loyalty programs in the world.
LEARNER OUTCOMES:
Advice from loyalty-marketing leaders about the challenges they faced
The benefits of coalition programs for both program sponsors & members
Use data & rewards to change behavior & build profitable relationships