NCDM 2008 (National Center for Database Marketing)
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FTC's Protecting Personal Information — Guide for Business
Program Code:
116
Date:
Wednesday, December 10, 2008
Time:
8:00 AM to 9:15 AM
EST
MODERATOR
:
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about each speaker.
"Marsha Goldberger is director, corporate responsibility, at the Direct Marketing Association. Marsha's responsibilities include directing the work of two of DMA's ethics committees: the Committee on Ethical Business Practice and the Ethics Policy Committee. These committees encourage marketers to abide by the association's self-regulatory Guidelines for Ethical Business Practice through a peer review program; update the guidelines as needed; and develop programs to educate industry members, consumers, consumer advocacy groups, regulators, and others about DMA and its services, including the Preference Services.
In her position, she works with numerous agencies and organizations, such as the National Consumers League, Call for Action, the Council of Better Business Bureaus, Federal Trade Commission, National Association of Consumer Agency Administrators, U.S. Postal Inspection Service, and others to publish and promote consumer and business educational materials and programs.
Marsha has been with DMA since 1991; previously she worked for the Council of Better Business Bureaus and the Washington, D.C. Better Business Bureau. "
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SPEAKER
:
"Lesley Fair is a Senior Attorney with the Federal Trade Commission’s Bureau of Consumer Protection, where she has represented the Commission in numerous investigations of deceptive advertising. A recipient of the Paul Rand Dixon Award for Law Enforcement and the Commission’s Award for Outstanding Scholarship, she now specializes in industry education and compliance with the Bureau’s Division of Consumer & Business Education.
Ms. Fair is a Vice-Chair of the Consumer Protection Committee of the American Bar Association’s Section of Antitrust Law and served as co-editor-in-chief of the ABA’s Consumer Protection Update. In addition to writing a monthly column for Electronic Retailer magazine, Ms. Fair is the author of The FTC’s Approach to Health Claims in Advertising, in REGULATION OF FUNCTIONAL FOODS AND NUTRACEUTICALS (Hasler ed. 2005); Regulation of Marketing Claims by the Federal Trade Commission and States, in COSMETIC REGULATION IN A COMPETITIVE ENVIRONMENT (Estrin ed. 1999); and Infomercials, in ENCYCLOPEDIA OF THE CONSUMER MOVEMENT (Brobeck ed. 1997) "
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Description
"Most companies keep sensitive personal information in their files — names, Social Security numbers, credit card numbers, or other account data — that identifies customers or employees. This information often is necessary to fill orders, meet payroll, or perform other critical business functions. However, if sensitive information falls into the wrong hands, it can lead to fraud or identity theft. Given the cost of a security breach — losing your customers' trust and perhaps even defending yourself against a lawsuit — safeguarding personal information is just plain good business. Sophisticated hack attacks make the headlines, but many security breaches could be prevented by commonsense measures that cost companies next to nothing.
Come to this session to learn:
• The five key practices around which to build a sound information security plan
• How to respond to security problems, including data breaches
• How the FTC's online tutorial and other materials can help your business meet its security goals"