NCDM 2008 (National Center for Database Marketing)
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How Today's Marketing Leaders Use Databases To Support Interactive Marketing
Program Code:
81
Date:
Tuesday, December 9, 2008
Time:
11:15 AM to 12:30 PM
EST
MODERATOR
:
Roy Wollen, Managing Consultant,
Database Insight, Incorporated
"Roy Wollen is CEO and Managing Consultant of Database Insight, Inc, which offers advice and programs on how to improve direct- and interactive marketing by understanding customers. The work always centers on databases to solve business problems. The unique selling proposition is to deploy former clients to solve real-world business problems. Roy has led some of the top direct marketers in country across industries, particularly in e-commerce, multi-channel retail, financial services and non profit. Noteworthy clients include Home Depot, Orbitz, DoubleClick and Oreck Floorcare.
Prior to launching his consulting practice, Roy had been with Direct Marketing Technology and parent company Experian for 13 years. Experian is the largest database company in the world, offering compiled information as well as insight on consumers and businesses as well as CRM services such as list processing and data management.
Roy has also been on the client side, working for Bloomingdale’s Direct and Hewlett-Packard in the direct marketing division. In addition, Roy worked for Ogilvy & Mather, the global advertising agency."
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PANELIST
:
Ken Treske , Chief Operating and Marketing Officer , Dotomi, Inc.
Description
"Today's interactive marketing programs spawn a tremendous amount of raw data, some usable, but most of them are just noise. Hear companies share how they leverage clickstream data, search engine queries and keyword data. Dwell into the best practices of email marketing and their respective response data; learn about key performance indicators to help you solve the problem of measuring marketing effectiveness and ensuring customer-centricity. In this session you will find out what are the most important interactive data points in any profitable customer database.
Attendees will:
• Hear examples of how to leverage interactive marketing data in their customer databases
• Cut through the clutter and decide what data points are important to retain
• Learn how interactive data is used in a database before and after the campaign"