ETSU will demonstrate the challenges – and opportunities – presented when managing financial operations for three distinct student populations. As ETSU expands educational opportunities for students, it is important that business operations support the academic mission of ETSU. Launching new academic programs like a School of Pharmacy and Medical School forced ETSU to discover new ways to cut costs while providing greater service to our constituents. Several distinct student populations use ETSU's online services – everything from admissions to tuition payment plans, and event registration.