NACHC 2007 Community Health Institute (CHI) Session List
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Board Member Boot Camp
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Management
In April 2007 HRSA established the Bureau of Clinician Recruitment and Service through the consolidation of six programs previously administered by HRSA's Bureau of Health Professions. HRSA staff will provide the most up-to-date information on the Bureau, its functions, senior leadership, vision, mi...
Collaborations between health centers and hospitals to establish systems to send non-emergent and non-urgent emergency room patients to the health center for appropriate level of services are on the rise. Key provisions of the Deficit Reduction Act (DRA) establish "incentives" to support ...
As a vital link to medically underserved and vulnerable populations in communities across America, health centers are natural partners in emergency management (EM) to ensure that the needs of these special populations are incorporated into community-wide planning and response. This session will cove...
Emergency management plans (EMP)provide the framework for managing emergencies of any size and help protect the safety and well-being of patients, staff, and communities. This session will guide health centers through the development process, vital components, and planning considerations that contri...
Community Health Centers (CHCs) face barriers in accessing updated information and resources in relationship to local and state emergency preparedness initiatives. Consequently, communities they serve are vulnerable to natural disasters, flu outbreaks, and other emergencies. In this session, Wiscons...
The mission and scope of services of community-based health centers often predispose them to challenges related to serving populations diverse in language and culture. Few methods exist to help health centers assess and develop policies, programs and practices that meet the mandated and recommended ...
America is a land of immigrants who come to this country looking for work, educational opportunities, or fleeing political persecution. Some immigrants arrive with resources, such as family and friends, dollars, and job opportunities. Others come with limited English, few skills, and no money. Fo...
Medicaid is increasingly turning to Pay for Performance (P4P) as a tool for improving health care quality. Health centers around the country are participating in various P4P programs, including those run by community-affiliated health plans. This session will describe how plans work with health ce...
While there are tools for mapping clinical and demographic data that can help to improve operations and identify need, until now, most of them have been beyond their reach of health centers. Attendees of this session will learn about HealthLandscape, a HIPAA-compliant, secure, web-based mapping too...
This session will focus on the systematic approach to health center workforce development and recruitment and retention by outlining the important educational linkages between health centers, AHECs, academic health centers, and health professional schools. These relationships are critical to a natio...
In light of documented physician shortages in health centers, physician training in health center settings can be a successful strategy for recruitment and retention. Session presenters will review the research on training physicians in health center settings; provide information on different models...
The steady decline in U.S. medical school graduates who choose primary care contributes to the persistent and unrelenting disparities in health outcomes for vulnerable populations. Health centers are ideally positioned to train medical students in order to effectively address recruitment and retenti...
Significant numbers of health centers are participating in training programs for nurses, dentists, nurse practitioners, physician assistants, and associated health professionals. These programs are important for health center workforce recruitment of future health professionals. Attend this session ...
This interactive session in crisis communications is designed to help executives understand the anatomy of a crisis and how to prevent one, as well as develop effective response strategies with expert legal and media advice. The panelists include health center/PCA representatives who will share the...
Residents of public housing often face myriad health, social, and economic challenges, thus calling for a more holistic response from community providers. This session will highlight a best practices Public Housing Primary Care (PHPC) model that integrates its preventive, and primary health care ser...
The ability of a health center to expand and adapt to meet changing community needs is often constrained rather than enhanced by their facilities. When staff language changes from "adapt" and "multi-functional" to "make-do" and "jerry-rig," it is time to init...
Many community health centers across the nation are currently struggling with a sudden, more diverse population of patients, internal debates about how best to address this diversity, and challenges in the communities in which they are located that encourage, if not require, a reasoned response by t...
Community health centers that want to offer innovative programs, high quality facilities and outreach programs need a diversified resource base and consistent public awareness. Join us and learn how to generate enthusiasm and private philanthropic support for your health center! Real life examples o...
There are many barriers to adoption of technology in healthcare and similarly, once adopted, there are often implementation issues. This session will examine the key determinants in successful technology adoption: how well the technology actually fits the task to be accomplished; and, how well the t...
Healthcare organizations have been exchanging information for many years. Historically, data was shared retrospectively for purposes of reporting, benchmarking, and decision support. Such information exchange has now evolved, permitting the real-time sharing of patient-centric clinical information b...
Information is stored in many different systems. This session (not product specific) will focus on: how organizations should think about information; types of technology that can be used to generate information across applications; the value of set-up (common reference files and charts of accounts) ...
This program will give health centers and primary care associations a window into the grantmaker's point of view when it comes to the areas of funding programs for health information technology (HIT). Panelists from the Health Foundation of South Florida and the RCHN Community Health Foundation will...
Health centers are ideal settings to study community-based primary care and prevention, especially for underserved populations. This session expands on a previous session describing community-based participatory research (CBPR), how it can improve quality, and how health centers can create research ...
Data can be a powerful tool in advocacy and communications, but the challenge is how to use data and effectively to engage an audience as an advocate. This session will demonstrate effective ways to communicate using data and provide tools to help you be a more effective advocate. This session expl...
The Health Disparities Collaboratives aim to transform the delivery of care in order to improve outcomes for some of the most common and costly health problems, as well as to enhance prevention efforts. With the growth of the Collaboratives come questions around their cost effectiveness. Additiona...
This awareness level course will provide participants with basic information about the National Incident Management System and the National Response Plan. Participants will learn about NIMS components, concepts, and principles as well as key elements of the National Response Plan that will enable it...
The threat of a Pandemic Influenza looms ever nearer and the time to plan is now. Health centers are increasingly become involved in pandemic influenza planning in their communities and need to understand the considerations for planning and the impact of a pandemic on their health center. This sessi...
Organizations that achieve a culture of quality have low employee turnover, high morale, high efficiency, and consistently deliver a high quality product. Community clinic information technology initiatives that use a quality improvement methodology are more successfully implemented and are more li...
Denver Community Health Services (DCHS) is a network of Community and School-based Health Centers vertically integrated with a safety net hospital. As part of an organizational initiative, DCHS uses "Lean" manufacturing concepts to improve both clinical outcoames and operational efficiency...
Nearly 4 million rural veterans do not have access to a Veterans Administration facility within 60 miles of their homes. Many may seek care at health centers, as uninsured patients, despite the quality coverage available if they were to visit a VA facility. Contracting with the VA for primary care...
The health careers pipeline to becoming a health professional, for students in K-12 and college, was identified by the HRSA Workforce Development Collaborative as a key element to increase recruitment into the health workforce and into Health Centers (HCs). This session will include strategies for c...
With competition for primary care clinicians intensifying, health centers need to be equipped with the right tools to be most effective in their recruitment and retention activities. HRSA's Workforce Development Collaborative has identified best practice tools and strategies to assist you in creati...
Continuing Professional Development improves the quality of care, staff satisfaction, and retention. Area Health Education Centers and Health Centers can jointly provide a framework for this development by creating a learning environment which includes professional development. This session will exp...
Kaiser Permanente's A.L.L. Diabetes Management Program is an evidence-based, best practice intervention which targets diabetic patients ages 55 and older. A.L.L. stands for Aspirin, Lisinopril, and Lipid-Lowering Agent, and the combination of these three medications are modeled to reduce cardiovasc...
As news media across the nation report, a host of companies are establishing small, walk-in, medical clinics that are located in retail establishments. Companies like Minute Clinic have opened in CVS Pharmacies and larger retailers, like Wal-Mart and Target, are now planning expand offerings in all ...
In the effort to reconcile increasing demand for services with existing capacity constraints, health centers often launch into facility expansion projects without a clear idea of the wide range of planning considerations involved. In this session, Capital Link staff will provide an overview of the ...
The nature and structure of the information technology function in community health centers varies widely. Much depends on the applications being supported, the experience and knowledge level of the organization when it comes to IT, how the organization values information, and not least of all cost....
Are your organization's professionals many of the millions of people suffering from burnout? Few seem to address the signs and symptoms before they experience its debilitating effects. In industries riddled with downsizing and reengineering efforts, workers must constantly evaluate their roles and t...
Never seem to have enough hours in a day? Do you feel like you're on an endless treadmill of wasted effort and energy, only to feel like you've accomplished nothing at the end of your workday. This session on time and life will help you build a daily strategy to keep you off that treadmill and get ...
Always in search of news ways to reach those in need, an increasing number of health centers have begun working with a diverse group of community partners to expand their role as a healthcare home. Whether it involves collaborations with large employers, working with area veterans and the VA, or a v...
Health Centers continue to receive recognition as providers of high quality, cost-effective, accessible care, yet many ask — what more can we do? In response to the unending need to provide greater access to primary and preventive care, several health centers have begun working with communitie...
Clinical
Clinical, operational, and financial performance of HRSA grantees is important for strategic improvement and delivery of quality healthcare. Lessons learned from HRSA Health Disparities Collaboratives and other quality improvement activities by grantees from across HRSA are being used to improve th...
Why is the Collaborative Model successful in some health centers and not in others? There is evidence that the Learning Collaborative model can be effective in introducing new knowledge, improving performance, and, ultimately, improving health care delivery. However, participating in the Collaborat...
This session will showcase a quality improvement tool developed by the Advancing Diabetes Self Management Program of the Robert Wood Johnson Foundation Diabetes Initiative, successful models of diabetes self management from centers who were part of the Initiative, and methods used by centers across ...
Health centers, like other health care providers across the U.S., increasingly find themselves in a competitive marketplace that rewards high quality care and excellent health outcomes. However, doing "more of the same" does not translate to success in that environment. Success depends on ...
Successful efforts to improve the quality of primary health care and access to it appear rarely, if ever, to be conducted alone. The involvement of the primary care provider community in all aspects of the development and implementation of these efforts is critical to their success. The National Ass...
The Centers for Disease Control and Preventions (CDC) revised recommendations of September 2006 advocating routine voluntary HIV screening as a normal part of medical practice. This session will explore the challenges and successes of six community health centers (21 distinct clinical sites) impleme...
To meet the crisis in oral health care, CHCs will have to build upon their strength as innovators and early adaptors.
This session will focus on 2 new approaches to oral health.
First, the Forsythe Kids Prevention Program, will focus on increasing access, that is financially sustainable, to improv...
Health centers are increasingly interested in strengthening partnerships with the dental community to improve the quality of children's dental health care, particularly for those children who are underserved and members of at-risk populations. Health centers engaged in these activities note that wor...
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This session will provide an overview of the principles and practice of Quality Improvement, Risk Control, and Patient Safety, and how these principles apply most realistically to the setting of health centers. Tools and methods of how to identify important risk trends, contributing factors, and be...
Healthy Steps for Young Children focuses on the importance of the first three years of life. It emphasizes a close relationship between health care professionals and parents in addressing the physical, emotional, behavioral and intellectual growth and development of children from birth to age three....
For FQHCs financial sustainability is as important as enhancing access and quality. The challenge of balancing mission and business can be daunting, especially for clinical departments that tend to be service driven. Using one state's experiences this presentation looks at where we have been, where...
Financial
Meaningful preformance improvement remains one of the challenges that community health centers face. They are under pressure from patients, staff, senior management, board of directors, funding and monitoring agencies to continuously improve performance. This session will cover how to effectively im...
Most health centers are required either through their Bylaws or grant requirements to have an annual audit. During the past year there have been several changes in the guidelines that the auditor uses when conducting the audit. "SAS 112 Communicating Internal Control Related Matters Identified...
The session will provide attendees a framework and process to conduct operations assessments that are aimed at improving patient satisfaction and through output collections from patients and third-party players and overall financial performance. Instruction will be provided on how to go about the as...
Ensuring optimal health center performance involves more than responding to regulatory requests, it demands regular monitoring of key performance indicators. A "Dashboard" report provides a composite of performance data in a simple format, and is customizable depending upon the audience -...
Maximizing reimbursement is crucial in guaranteeing a health center's survival and success. However, health center managers often struggle with determining how involved they should be in the revenue cycle process. This session will discuss how management can monitor the process, from understanding...
The financial statements of a community health center tell very little about the performance of the Finance Department. Health center management and board members must ensure that Finance is using proper internal controls, has proper policies & procedures and is following them, has appropriately...
Governance
Financial practices in both the for-profit and nonprofit sectors have come under greater regulatory scrutiny in recent years. The audit process is therefore important to all organizations, including health centers. Designed for health center board members, this advanced session provides informat...
Section 330 of the Public Health Service Act requires health center Boards of Directors to ensure organizational compliance with all applicable laws and regulations. This session introduces board members to the corporate responsibility "movement" including recent legislation and guidance,...
Come early to get a seat! In this highly participatory session, board members will share ideas on how to effectively deal with issues such as board member involvement in staff issues, conducting effective board meetings, evaluating the performance of the chief executive officer, fundraising, and re...
This session will build on NACHC's Basic Grassroots Advocacy sessions to help health center board members and staff design and implement an ongoing grassroots advocacy structure at the health center level. This session will address the legal issues affecting health center advocacy efforts and provid...
Health center board members are a wealth of information about governing an FQHC. Some began service with the birth of their organization and have seen it double or triple in size. Some have shared tragedies with fellow board members and staff. This panel of "seasoned" board members will e...
It's back by popular demand. At separate tables, past, current, and incoming health center Board Chairs will have an opportunity to compare notes with their peers. Among topics that will be discussed are: how to engage reticent board members and "harness" those who "over-participate;&...
This session will focus on the Board's role and best practices in developing executive compensation packages that withstand public scrutiny and avoid IRS penalties on directors and executives....
As stewards of the Section 330 funds, it is essential for health center Boards of Directors to understand their basic legal responsibilities. In this session, NACHC's General Counsel will discuss potential pitfalls and methods for avoiding personal liability as a governing board member. Topics incl...
Board members are often uncomfortable in the role of fundraisers. They would rather give that role to a staff development director or the CEO. Actually, all board members, because of their community connections, are well-positioned to generate support and resources. Friend-raising is about every-...
Designed for health center board members, this session takes you beyond the basics and addresses some of the more complex issues in corporate compliance and responsibility. Participants will explore the impact of recent Federal laws, regulations and agency actions, including the Internal Revenue Se...
Pharmacy
This session provides attendees with the basics of the 340B Program, as well as information and strategies for for deciding the type of program that would most benefit the health centers....
This session will include the latest updates from the Office of Pharmacy Affairs, the Pharmacy Services Support Center, and 340B Prime Vendor Program. Each program plays a major role in supporting the 340B Drug Pricing Program which provides statutary discounts on outpatient covered drugs and disc...
Expand your pharmacy horizons and explore ways to make medication therapy management (MTM) work for your pharmacy and your patients. Wondering why you need MTM, how you can pay for it, and how you can deliver it? This session will answer these questions and more. The rationale for including MTM will...
Are multiple contract pharmacies right for you? This session will outline the critical data needed to help you answer that question. A unique self-assessment tool will be presented that will allow to you take a snapshot of your individual situation, and draw conclusions about your entity's needs. Le...
Policy
Many states are undergoing state health care reform. Attend this sessio and hear firsthand about various approaches to reform, roles health centers can play in reform, and how health centers can get a seat at the table. An update on key provisions of the Deficit Reduction Act of 2005 and its impact...
In the last few years, there have been a number of changes to the Medicare program. This session will address many of the more recent changes to the FQHC Medicare benefit as well as the general Medicare program. We will discuss the new Diabetes Self Management and Training and Medical Nutrition Th...
The reauthorization of the State Children's Health Insurance Program (SCHIP) is set to expire this fall. Regardless of outcome, the debate over reauthorization offers an opportunity for lawmakers to reassess and potentially resolve health coverage priorities that will not only affect millions of low...
Health information technology is seen by many as an essential element of organizational quality and cost effectiveness. This session will provide an overview of legislative and HHS health information technology initiatives affecting health centers. The presenters will discuss the current funding ini...
Hear about regulatory policy issues and developments impacting your center from NACHC and federal representatives. This session will have the latest information on grant base adjustments, funding opportunities, new reporting requirements, scope of federal project clarifications, FQHC Look-Alike cert...
Panelists will outline each of the 2008 Presidential candidates, health care platforms and how they may impact health centers. With so many candidates, health centers have a variety of options before them, and a wide range of potential impact on their operations, finances, and possible expansion....
Due to the rising cost of health insurance, health centers are struggling to provide health insurance to their employees. This session will take a look at the innovative strategies health centers have established in order to continue providing care and keep costs down. It will also touch on NACHC'...
Since NACHC began its grassroots-advocacy efforts over five years ago, a growing number of HC's have built highly successful advocacy-programs. HC's around the nation have made a commitment to creating a 'culture-of-advocacy'; developing effective ways to engage staff, board members and patients in ...
Board Member Boot Camp
A changing and increasingly complex health care environment presents many challenge for health center governing boards. To be effective, board members must be fully knowledgeable about the roles and responsibilities and the many issues their health centers face as healthcare businesses. This compreh...
Health center boards must ensure full compliance with local, state and federal laws governing the operations of health care businesses. This segment covers the nuts and bolts of the board's legally-mandated fiduciary responsibilities in governing today's health center corporations....
This training segment covers the health center's administrative structure, key management roles (e.g., CEO, CFO, Medical Director, etc.) and responsibilities and the board's role in the development of effective personnel policies and procedures....
The governing board is responsible for safeguarding the organization's assets. This segment covers the establishment of financial priorities for the organization, the budget process, internal control policies and procedures, long-range planning, financial statements and audits....
To ensure efficient and effective delivery of services, the health center board must be knowledgeable about key clinical aspects of the health center including internal and external challenges in the clinical area, clinical staffing and recruitment/retention, the medical director's role and responsi...
General Sessions
Complete Conference
• NIMS 100 & 200 - MB1 (1.5 CE credits)
• How to develop a plan for your center - MB3 (1.5 CE credits)
• Working Towards a Healthy Future - MB4 (1.5 CE credits)
• NIMS 700 - TuB1 (1.5 CE credits)
• Seasonal & Pandemic Influenza — What every health center should kn...
• How to develop a plan for your center - MB3 (1.5 CE credits)
• Working Towards a Healthy Future - MB4 (1.5 CE credits)
• NIMS 700 - TuB1 (1.5 CE credits)
• Seasonal & Pandemic Influenza — What every health center should kn...