Steve Shaha is an internationally recognized healthcare outcomes researcher and expert in IT, Outcomes Research and continuous improvement. His experience includes 30+ years of consulting, lecturing and speaking nationally and internationally in 150+ healthcare organizations, including Johns Hopkins, New York-Presbyterian (Cornell Weill, Columbia), Yale-New Haven, Univ. Michigan, Memorial Sloan Kettering, MD Anderson, Cambridge (UK), Royal Marsden (UK), South Australia Health, SingHealth, Parkway (Intl). Steve served on the 15-member team that authored and piloted the Malcolm Baldrige National Quality Award for Healthcare.
He has testified before legislatures for four U.S. States (New York, Massachusetts, Utah, California)., and consulted to 10 governments (France, Spain, UK, Switzerland, Australia, Singapore, Netherlands, Switzerland, Canada, Malaysia). He has served 50+ recognized non-healthcare organizations, e.g. Ritz-Carlton, Disney, IBM, AT&T, Coca-Cola, Time-Warner, Johnson & Johnson, Marriott, Department of Defense, New-Line Cinema.
He holds two masters degrees and doctorates in Research Methods and Applied Statistics and in Business Administration. He has 200+ national/international papers, 100+ peer-reviewed publications, 35+ technical notes and two books. He has contributed to 20+ grant-funded initiatives. Steve is full Professor of Research Methods, Applied Statistics and Program Evaluation, at the Center for Public Policy & Administration, and has taught/lectured at universities e.g. Harvard, UCLA, Princeton, Univ Michigan, NYU, Cornell, Columbia and others in Australia and the Middle East.
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