Pauline Chan, Senior Pharmaceutical Consultant, California Department of Health Care Services
Thomas Kirschling, PharmD, MS, Manager, Pharmacy Operations, University of Pittsburgh Medical Center Presbyterian
Developed various QI & non-traditional pharmacy marketing tools for UPMC Presbyterian
Studied and taught lectures on marketing pharmacy topics to pharmacy students and residents
Peggy Wimmer
PROGRAM CHAIR:
Brian Esuchanko, Senior Manager, Educational Programs, ASHP
LEARNER OUTCOMES:
Describe how to overcome hurdles to implementation and gain organizational buy-in of standardized processes.
Describe lean tool process mapping and how use of the tool can result in process improvement.
Describe three system modifications that can be used to capitalize on Medicare reimbursement.
Describe typical approaches to controlled substance storage and security.
Explain tactics and strategies for leveraging data and measuring storage and security.