Session Information
2010 Midyear Clinical Meeting
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How Are You Being Measured? Workload and Productivity Management Strategies and the Politics of Percentiles Networking Session hosted by the ASHP Section of Pharmacy Practice Managers' Advisory Group on Pharmacy Business Management
Track:
Networking Sessions
Date: Tuesday, December 7, 2010
Time: 12:30 PM to 1:30 PM EST
Location:
Room 204A, Level 2
PRESENTER:
Philip Brummond
PROGRAM CHAIR:
Louise Maitland, BA, Manager, Educational Communications, American Society of Heath-System Pharmacists
Description
Discussion Topics:
- Recent tactics of productivity consultants, strategies to develop dashboards and what measures seem to work
- Debate—is there a single pharmacy workload unit?
- Responding to the C-suite when presented with favorable and unfavorable external benchmarks
- Proactive communication with hospital decision-makers placing the Director in an "offensive" as opposed to a "defensive" position
No items are available for this session.