Patricia C. Kienle, RPh, MPA, FASHP is Director of Accreditation and Medication Safety for Cardinal Healths Center for Safety and Clinical Excellence. Patricia received a BS in Pharmacy from the Philadelphia College of Pharmacy and Science and an MPA in Health Services Administration from Marywood University in Pennsylvania. Her current responsibilities include assisting client hospitals in implementing best practices that promote safe medication use and continuous compliance with Joint Commission standards. She is a contributing author to Assuring Continuous Compliance with Joint Commission Standards: A Pharmacy Guide, Seventh Edition which is published by the American Society of Health-System Pharmacists.
Patricia C. Kienle, RPh, MPA, FASHP is Director of Accreditation and Medication Safety for Cardinal Healths Center for Safety and Clinical Excellence. Patricia received a BS in Pharmacy from the Philadelphia College of Pharmacy and Science and an MPA in Health Services Administration from Marywood University in Pennsylvania. Her current responsibilities include assisting client hospitals in implementing best practices that promote safe medication use and continuous compliance with Joint Commission standards. She is a contributing author to Assuring Continuous Compliance with Joint Commission Standards: A Pharmacy Guide, Seventh Edition which is published by the American Society of Health-System Pharmacists.
Lee Murdaugh, RPh, Ph.D., Director Accreditation and Medication Safety, Cardinal Health
Lee B. Murdaugh, RPh, PhD, is a member of the Center for Safety and Clinical Excellence at Cardinal Health. Her current responsibilities include assisting client hospitals in implementing best practices that promote safe medication use and continuous compliance with Joint Commission standards. Lee received a BS in Pharmacy and a PhD in Drug and Materials Toxicology from the University of Tennessee and has been a hospital pharmacist since 1982. She is the author of Competence Assessment Tools for Health System Pharmacies and a contributing author to Assuring Continuous Compliance with Joint Commission Standards, published by the American Society of Health-System Pharmacists.
John Uselton, RPh, BS, Vice President, Center for Safety and Clinical Excellence, Cardinal Health
30+ years experience preparing pharmacies for more than 2000 Joint Commission surveys
Co-author Assuring Continuous Compliance with Joint Commission Standards: A Pharmacy Guide, 7th Edition
Co-author Continuous Compliance with Joint Commission Standards, 6th Edition
Contributor Handbook of Institutional Pharmacy Practice, 4th Edition
Co-author Preparing the Pharmacy for a Joint Commission Survey, 5th Edition
Co-author Preparing to Meet Joint Commission Patient Safety Goals
Speaker on Joint Commission and medication safety topics, including presentations at previous ASHP Midyear Clinical Meetings
Experienced in advising pharmacies on preparing for Joint Commission and Healthcare Facilities Accreditation Program (HFAP) surveys, assessing the safety of medication systems, advising hospitals on improving medication safety, and developing resources to prepare organizations for accreditation surveys
LEARNER OUTCOMES:
Compare and contrast DNV and The Joint Commission (TJC).
Describe DNV's survey process and criteria.
Describe the accrediting organizations that have Centers for Medicare and Medicaid Services (CMS) deemed status including Det Norske Veritas (DNV) and The American Osteopathic Association's Healthcare Facilities Accreditation Program (HFAP).
Determine possible applicability of DNV and other standards to your setting.
Explain key elements of the International Organization for Standardization (ISO) 9001 Standards.