Rafael Saenz – I am an Operations Manager with the Department of Pharmacy at the University of Pittsburgh Medical Center. I am a fairly new practitioner who underwent formal management training and has developed my own staff to take on leadership roles in the department. I understand the delta between formal management training and traditional matriculation into management roles in our profession. Having to mentor, coach and train new managers has given me a solid understanding of what is required to be successful in pharmacy management. Additionally, I co-founded the UPMC 2 year combined Masters/ Practice Management Residency Program through which new practitioners (primarily) are provided with formal management training.
PRESENTER(S):
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Cynthia Brennan, PharmD, MHA, Clinical Professor, University of Washington School of Pharmacy
Dr. Brennan is currently the Director of Clinical Excellence at UW Medicine Pharmacy Department where she is working with colleagues from medicine, nursing and pharmacy to develop the ideal pharmacy practice model to bring measurable value to patient care and the organizations where they work. She has attained the rank of Clinical Professor at the University of Washington School of Pharmacy in Seattle, Washington. Dr. Brennan is active nationally having served as President of the American Society of Health-system Pharmacists (ASHP).
Her professional career includes broad experience in ambulatory clinical practice, health care administration, and quality and process improvement. She has lectured nationally and internationally in a variety of settings, most recently on the progressive collaborative drug therapy management practice model used at HMC and pharmacist involvement in quality improvement initiatives. Her staff recently published the “Collaborative Drug Therapy Management Handbook” that provides a template for others establishing collaborative practice models.
Dr. Brennan received her PharmD from the University of Southern California and her MHA from the University of Washington.
John Pastor is the Assistant Director of Pharmacy at the University of Minnesota Medical Center and the University of Minnesota Children's Hospital, Fairview, where he leads a team of forty clinical staff and five clinical leaders. After receiving his Doctor of Pharmacy degree, John completed a pharmacy practice residency at the University of Minnesota Medical Center. John is currently a Clinical Associate Professor at the University of Minnesota College of Pharmacy and oversees all experiential education at his site.
John recently lead his staff through a complex practice model transformation, and has designed effective pharmacy teams centered around service lines. His interests include staff development and employee engagement, development of new clinical services, and improving the safety of medication use systems. John is active on several levels, having served as President of the Minnesota Society of Health-System Pharmacists and in the ASHP House of Delegates.
Rafael Saenz – I am an Operations Manager with the Department of Pharmacy at the University of Pittsburgh Medical Center. I am a fairly new practitioner who underwent formal management training and has developed my own staff to take on leadership roles in the department. I understand the delta between formal management training and traditional matriculation into management roles in our profession. Having to mentor, coach and train new managers has given me a solid understanding of what is required to be successful in pharmacy management. Additionally, I co-founded the UPMC 2 year combined Masters/ Practice Management Residency Program through which new practitioners (primarily) are provided with formal management training.
Jill Strykowski is Director of Pharmacy at Mercy Hospital and Unity Hospital in Minneapolis, MN. Jill holds a Masters Degree in Pharmacy with an emphasis on Experimental Pharmacotherapy, the science of clinical trials. Jill developed a large multidisciplinary Anticoagulation Clinic in 1997 that managed over 1500 anticoagulation patients. She then moved from anticoagulation to a Clinical Manager role for the Allina Health System. At Allina, Jill had responsibility for P&T, IRB and several service lines including Oncology and Surgical Services. She then took a role as Director of Pharmacy for a two-hospital system with combined average daily census of 370 patients. As Director, Jill manages over 105 employees, 4 managers, and 3 Nurse Practioners in Pain Management. Jills current interests include: advancing the Anticoagulation National Patient Safety Goal, advancing pharmacist involvement in MTM services, medication safety initiatives and a new role as Operations Lead for the 11 hospital system. Jill also continues to be very passionate about employee engagement and will continue to work to build joy into the workplace!
Define key financial and regulatory terminology.
Describe communication strategies for successful resource acquisition and relationship building with superiors.
Identify key personnel that can be developed into future leaders and be delegated key projects.
List basic financial and regulatory requirements for successfully running a department of pharmacy.