2008 Summer Meeting
Stewardship of Resources, Part 2: Services
Track: The Business of Pharmacy Learning Community
Program Code:117-L04
Date: 10 June 2008
Time: Tuesday, June 10, 2008
Location:607 - Level 6MEETING PLANNING ASSOCIATE:
Mr. Stephen Allen, RPh, MS, Executive Vice President/CEO, ASHP Research and Education Foundation
Mr. Richard Walling, Director, Center for Health-System Pharmacy Leadership, ASHP Research and Education Foundation
MODERATOR:
| Sharon Murphy Enright is a pharmacist and has been a consultant to healthcare provider organizations including hospitals, health systems and health plans, physician practice groups, long term care organizations, healthcare associations and group practice organizations, the investor community and to the pharmaceutical and device industries for over 20 years. With a focus on leadership development, change management, strategic forecasting, quality and performance improvement, pharmaceutical marketing and safety of the medication use process, Enright has been a speaker for a host of audiences and is a frequent contributor to the professional literature. Her knowledge of pharmacy operations, organizational design and culture, change management, emergent pharmacy practice issues and a global perspective on the emerging health care landscape, health economics and payment systems enable her to provide insight and perspective related to the medication use process and the business of pharmacy.
Enright is a graduate of the University of Connecticut School of Pharmacy (BS, Pharmacy) and the George Washington University (MBA). She completed an ASHP accredited residency at Yale New Haven Hospital as well as the Executive Residency in association management at the American Society of Health System Pharmacists. She is currently Senior Manager with Ernst & Young’s Health Science Advisory Services (HSAS) in Richmond, Virginia. She serves as the service line leader for Managed Care and Medicare Part D service offerings within the Operations Efficiency and Pharmacy Solutions practice. |
PRESENTER(S):
| Agatha L. Nolen, DPh; MS, FASHP: Agatha Nolen is Director, Regulatory Compliance Support, HCA Corporate Offices, Nashville, TN. She is responsible for managing the development and maintenance of the chargemaster for drugs and biologicals as well as billing compliance for drug products. She is responsible for various educational tools, resources, and training materials that support pharmacy billing compliance with federal payers.
Nolen has more than 30 years of health care experience in pharmacy, serving as a decentralized pharmacist, director of pharmacy, and as a member of the Board of Directors for ASHP from 2004-2007, receiving her Fellow designation (FASHP) in 1997. She has also served as an officer in local and statewide health-system pharmacy organizations in Oklahoma and Texas.
|
Mr. Ronald Small, MBA, Chief Pharmacy Officer, Wake Forest University Baptist Medical Center
| Ronald H. Small, MBA, D.Sc. (Honoris Causa), FASHP, FAPHA. Ronald Small is Chief Pharmacy Officer and Vice President, Division of Healthcare Research and Quality Outcomes at Wake Forest University Baptist Medical Center in Winston-Salem, North Carolina. He also serves as Adjunct Professor of Pharmacy Practice with the University of North Carolina and Campbell Schools of Pharmacy and Lecturer in Hospital Administration at Wake Forest University. He is a member of several professional organizations, including ACHE, NQF, APhA (Fellow), ASHP (Fellow), ACCP and other state and national organizations.
Small has contributed to the professional body of knowledge on such topics as Quality Leadership and Quality Improvement, Antibiotic Utilization Management, Drug Cost Reduction Strategies, CPOE and other technologies in the medication use process and quality of care improvement strategies, including the concept of continuity of care.
|
Dr. Timothy Lesar, PharmD, Director of Clinical Pharmacy Services, Albany Medical Center
| Timothy Lesar, B.S., Pharm.D. is the Director of Clinical Pharmacy Services and a Patient Care Service Director at the Albany Medical Center in Albany, New York. He received his B.S. in pharmacy from the University of Wisconsin-Madison, and a Doctor of Pharmacy degree from the University of Minnesota-Minneapolis. He completed an American Society of Health-Systems Pharmacists (ASHP) residency in hospital pharmacy practice at Bassett Healthcare in Cooperstown, NY, and a fellowship in pharmacokinetics at the University of Minnesota. He has served on the faculty of the University of Minnesota and the University of Illinois at Chicago. Dr. Lesar's research and practice has focused on understanding and improving the medication use process with a focus on medication use errors and deficiencies. He has participated in numerous patient safety initiatives and collaboratives. He is member of the Joint Commission Medication Safety Advisory Group and the FDA Drug Safety and Risk Management (DSARM) Advisory Committeee. He is the recipient of the American Society of Health-Systems Pharmacists Award for Achievement in the Practice of Pharmacy in Health Systems (1991 and 1998) and the Institute for Safe Medication Practices (ISMP) Cheers! Award (2000). Dr. Lesar has over 90 publications in the medical literature. |
| Sharon Murphy Enright is a pharmacist and has been a consultant to healthcare provider organizations including hospitals, health systems and health plans, physician practice groups, long term care organizations, healthcare associations and group practice organizations, the investor community and to the pharmaceutical and device industries for over 20 years. With a focus on leadership development, change management, strategic forecasting, quality and performance improvement, pharmaceutical marketing and safety of the medication use process, Enright has been a speaker for a host of audiences and is a frequent contributor to the professional literature. Her knowledge of pharmacy operations, organizational design and culture, change management, emergent pharmacy practice issues and a global perspective on the emerging health care landscape, health economics and payment systems enable her to provide insight and perspective related to the medication use process and the business of pharmacy.
Enright is a graduate of the University of Connecticut School of Pharmacy (BS, Pharmacy) and the George Washington University (MBA). She completed an ASHP accredited residency at Yale New Haven Hospital as well as the Executive Residency in association management at the American Society of Health System Pharmacists. She is currently Senior Manager with Ernst & Young’s Health Science Advisory Services (HSAS) in Richmond, Virginia. She serves as the service line leader for Managed Care and Medicare Part D service offerings within the Operations Efficiency and Pharmacy Solutions practice. |
Description:
Too often, pharmacy leaders view their role in narrow terms, focused on the integrity of the department's clinical and operational day-to-day function, with little attention to the influence pharmacy must exert in the larger organization. In this session, explore the relationships of internal services, the balancing of cost management with clinical service quality, and the connections between patient safety and risk management, both internal to departmental function and externally within the larger organization.
Learning Objectives:
- Identify and explain strategies, tactics and messaging for drug-cost management.
- Explain the relationship between risk management, patient safety, and service, and its critical importance to the overall organizational and patient care goals.
- Explain how to effectively use tools for monitoring and reporting return on investment, fiscal responsibility and patient care management.
