This session will focus on four hospital performance areas—patient experience, staff operations, brand transformation, and sustainability—and how each of these can be improved through design. Each topic will be presented in two forms: as an illustration of the collaborative design process and as a series of metrics that tie design concepts directly to patient outcomes, patient and staff satisfaction, and energy use. This session will enable you to:

● Describe how simulation and building information modeling can improve design collaboration between the architect and the owner.
● Explain how rapid prototyping can be used to improve the design process and significantly increase staff buy-in.
● Summarize the implications of the 2030 Challenge for hospitals, and describe how an integrated approach to energy load reduction can help meet this challenge.
● Diagnose challenges related to transitioning staff from outmoded departments into new facilities that demand new operational processes.