This dual-focus session looks at two projects that successfully overcame building and design obstacles: When a health care organization was presented with a master plan that exceeded its borrowing capacity by $100 million, the project management team identified above-average costs and recommended changes and potential savings using the "Optimal Approach." Langlade Hospital used experience-based design strategies to create interdisciplinary teams that could identify each patient attachment point and design ideal patient experiences. This session will enable you to-
• Assess whether the principles presented in the Optimal Approach case studies can improve your ability to deliver a health care project on budget.
• Apply the experience-based design strategies presented to deliver projects that enhance patient satisfaction.
• Discuss, using a review of case studies presented, methods that can be applied to update existing areas in a health care facility to better meet the needs of patients and health care providers.
• List three innovative strategies, as demonstrated in case studies, for adapting the principles presented to other projects and scenarios.