MODERATOR
:
SPEAKER
(S):
Ms. Theresa Downs, MT(ASCP)SBB, CQA(ASQ), Laboratory Supervisor, University of Michigan Health System
Steven Armstrong, MSHA, MT(AMT), SBB(ASCP), FACHE, Manager, Transfusion Medicine, VCU Medical Center
Claudia Grabowski, MS, MT(ASCP)BB, Blood Bank Manager, St. John Hospital Providence Health System
Ms. Karafa Badjie, MS, MLS(ASCP)SBB, Supervisor - Transfusion Service, Mayo Clinic-Rochester
Gen X, Gen Y, Gen Z: Keeping Everyone Engaged in The Workplace
Description
Do you sometimes feel that technologists today dont really care about patients, about the profession, about being involved in operational support activities or about expanding their knowledge and opportunities for professional growth? Is this true, or is this a misperception, perhaps brought on by differences in generations? How do we keep techs interested-new techs with their Twitter and Facebook interests, older techs with their "been there, done that" attitude? This workshop will focus on ideas to create an environment or infrastructure that maximizes the attitudes, skills and knowledge of all staff to allow them to fully engage, grow and contribute while in the workplace.
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Discuss different strategies to create an operational environment that enhances professional growth, retention and succession planning.
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Discuss the concept of operational support teams as an infrastructure to engage, embed and empower employees in continuous process improvement and operational activities.
CE Category | CE Value |
---|
California Clinical Laboratory Personnel |
1.5 |
California Nurse |
1.8 |
Florida Laboratory Personnel |
1.8 |
General Attendee |
1.5 |
Physician |
1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.