DIRECTOR
:
MODERATOR
:
Dina Hannah, MBA/HCM, BS, MT(ASCP)H, SBB, CIPP, Vice President, Compliance and Quality Systems, ARUP Laboratories
SPEAKER
:
Karen Nielsen, MBA, MT(ASCP)SBB, Vice President and Group Manager, Blood Services, ARUP Laboratories
Description
It is estimated that between 44,000 and 98,000 deaths occur annually in the U.S. due to medical mistakes. This presentation will use a case study approach to examine how systems and processes in the blood bank and laboratory can affect patient outcomes. This presentation focuses on helping participants identify "near misses" and examine process changes that could reduce or eliminate the opportunity for error.
LEARNER OUTCOMES:
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Apply error management concepts to various case studies.
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Describe the culture change that will be required to adapt a MERS for use in the general medical environment.
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Discuss how a Medical Event Reporting System (MERS) fits into process control for an organization.
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Identify characteristics of an effective error management program.
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Improve event investigation and action processes.
CE Category | CE Value |
---|
California Clinical Laboratory Personnel |
1.5 |
California Nurse |
1.8 |
Florida Laboratory Personnel |
1.8 |
General Attendee |
1.5 |
Physician |
1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.