MODERATOR
:
SPEAKER
(S):
Geoff Graham, Lean Six Sigma Black Belt, Senior Director, Process Improvement LSSBB, Carter Blood Center
Michelle Stefan, MT(ASCP), CQA(ASQ), MBA, Vice President, Corporate and Community Resources, Carter BloodCare
Description
What will a typical blood center look like in 10 years? It is hard to say for sure, but likely it will be complex, high-tech and extremely efficient. With the changing dynamics in our industry today, it is imperative that we find ways to operate more efficiently to improve productivity and reduce costs. Recruitment and collections can play an integral part in the "leaning" of the organization by working together to operate more efficiently. This session will review the successes and failures of implementing Lean Six Sigma in recruitment and collections.
This session is unavailable for purchase
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Describe how to apply Lean Six Sigma principles to improve operations in both recruitment and collections.
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Identify how Lean Six Sigma can improve not only productivity but also employee morale.
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Review Lean Six Sigma principles including the DMAIC cycle (Define, Measure, Analyze, Improve and Control).
CE Category | CE Value |
---|
California Clinical Laboratory Personnel |
1.5 |
California Nurse |
1.8 |
Florida Laboratory Personnel |
1.8 |
General Attendee |
1.5 |
Physician |
1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.