MODERATOR
:
SPEAKER
(S):
Jenny Sharrer, Master of Science in Human Behavior, Training and Organizational Development Consultant, Gulf Coast Regional Blood Center
Trinn Speicher
Description
One organization's recent employee surveys indicated the employees felt the company was not doing a good job helping them develop their careers. A needs assessment conducted with management around the same time indicated that some employees lacked well-developed life skills, and this kept their departments from being as successful as they could be. This organization chose to provide a training program addressing such skills as balancing work and life, communicating proactively, managing emotions, and creating a framework needed for career success for their 500+ non-supervisory employees. Individuals involved in the project's design, development, and implementation will share how they chose the content of the training, developed a communication plan and the process used to train the staff, and the results of the endeavor.
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Describe ways to "sell" front line employee/associate life skills training.
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Discuss how life skills training can help employees develop and contribute to meeting the organization's business needs.
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Identify your employees' needs using employee surveys and formal needs assessment.
CE Category | CE Value |
---|
California Clinical Laboratory Personnel |
1.5 |
California Nurse |
1.9 |
Florida Laboratory Personnel |
1.8 |
General Attendee |
1.5 |
Physician |
1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.