DIRECTOR
:
MODERATOR
:
Dina Hannah, MBA/HCM, BS, MT(ASCP)H, SBB, CIPP, Vice President, Compliance and Quality Systems, ARUP Laboratories
SPEAKER
(S):
Von Madsen, MHRM, SPHR
Jackie Lohdefinck, AS, BS, SPHR, Human Resources Manager, ARUP Laboratories
Interviewing, Selecting and Retaining Staff
Description
Managing people is not an intuitive skill for a career scientist. We are educated in a craft that is distinctly right or wrong, black or white, and we are meticulously trained to eliminate the grey world between. When thrown into a management role which is inherently murky, we may lack the tools needed to succeed.
Join us for a session focusing on tools and techniques that will make your management job easier, improve your team's success, and expand the quality of your patient care delivery.
In this session we will explore how to hire the best candidates and train them for optimal success. You will also learn some easy tools to help you better manage your recruiting and retention process.
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Design interview questions that separate the stars from the rest.
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Learn a simple way to measure quality of hire.
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Measure retention and turnover as part of your quality improvement program.
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Shorten the learning curve; design training programs that engage and encourage your employees from the start.
CE Category | CE Value |
---|
California Clinical Laboratory Personnel |
1.5 |
California Nurse |
1.8 |
Florida Laboratory Personnel |
1.8 |
General Attendee |
1.5 |
Physician |
1.5 |
Please note: Continuing education (CE) credit is available for online offerings only. Individuals that purchase CD-ROMs will not receive CE credit for the programs they view.