Smooth as Silk
Program Code: 303-RC Monday, October 17, 2005
8:30 AM to 10:00 AM (ET)
MODERATOR Sharlene Lachance, BA, Canadian Blood Services
SPEAKERS Jennifer Cockram, BS, American Red Cross Donna Wanderlich
DESCRIPTION
This session will feature two presenters. One will focus on proven recruitment techniques for apheresis donors, and the other will present programs and techniques used by Canadian Blood Services to maximize clinic efficiencies without compromising customer service to whole blood donors.
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