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Multichannel Measurement and Metrics for Increased Sales & Profits
Program Code:
131
Date:
Monday, May 21, 2007
Time:
2:00 PM to 3:00 PM
EST
SPEAKER
(S):
Jane Buck
Tracey Carpentier, President, The St. John Compaines Inc.
Tom Slavin, Senior Manager, Database Marketing & Circulation,
Staples
Tom’s focus is the design and implementation of business-to-business customer acquisition programs for catalog, direct mail, e-mail and teleservices marketing channels. He analyzes and reports on campaign results in order to improve future prospecting efforts. Tom also works in association with the Staples Analytic Group on the development and implementation of customer response models and market research initiatives.
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Roy Wollen, Managing Consultant,
Database Insight, Incorporated
"Roy Wollen is CEO and Managing Consultant of Database Insight, Inc, which offers advice and programs on how to improve direct- and interactive marketing by understanding customers. The work always centers on databases to solve business problems. The unique selling proposition is to deploy former clients to solve real-world business problems. Roy has led some of the top direct marketers in country across industries, particularly in e-commerce, multi-channel retail, financial services and non profit. Noteworthy clients include Home Depot, Orbitz, DoubleClick and Oreck Floorcare.
Prior to launching his consulting practice, Roy had been with Direct Marketing Technology and parent company Experian for 13 years. Experian is the largest database company in the world, offering compiled information as well as insight on consumers and businesses as well as CRM services such as list processing and data management.
Roy has also been on the client side, working for Bloomingdale’s Direct and Hewlett-Packard in the direct marketing division. In addition, Roy worked for Ogilvy & Mather, the global advertising agency."
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Description
Find out what information is important to measure, how to collect that data and how to use it to boost sales. You'll learn how to analyze data from different channels and how it all relates to each other in order to give you a clearer picture of how to increase sales and profits.