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Going to the Source? Accurate Multichannel Matchbacks for Bottom Line Results
Program Code:
219
Date:
Tuesday, May 20, 2008
Time:
3:45 PM to 5:00 PM
EST
SPEAKER
(S):
Gary assumes the leadership for overall day-to-day operations and is responsible for developing and growing the business and maximizing profits. He has 10 years total experience in the catalog industry and - 4 in a general management role. Marketing and merchandising focused, with strong financial skills, he has a proven ability to lead, strategize, and develop and prioritize new ideas and concepts. Sturbridge is currently partnering with Marketsmith by using their expertise to assist Gary and ultimately Sturbridge with their circulation plan and other marketing efforts.
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A skilled leader, Susan runs the tactical and analytical sides of the Marketsmith business. She manages all direct mail activities for clients from customer analyses through catalog operations. Under her client umbrella are catalogers, B2C mailers, nonprofits, retail/manufacturers and B2B companies. Susan's winning skill set allows her to move from strategy to a detailed level plan of action and execution without missing a beat or a deadline.
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Description
Customers are bombarded with multichannel messages and then
buy through one or more channels. How do we know to which
messaging vehicle to attribute the sale? The catalog? The email? Paid/organic search? The next door neighbor? The answer has very real implications for future contact strategy, marketing costs, and contribution to the bottom line. This session will help you identify the iscriminating characteristics by which to allocate sales/orders through multichannel matchbacks.