25th Annual ACCM Conference
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Prioritizing Cross-Channel Merchandising to Win the Hearts and Minds of Customers
Track
:
Merchandising
Program Code:
204
Date:
Tuesday, May 20, 2008
Time:
2:15 PM to 3:30 PM
EST
Location:
Osceola A
SPEAKER
(S):
Lauren Freedman leveraged her 15 year retail and catalog career and her passion for merchandising to establish the e-tailing group, inc. in 1994. Her company’s annual mystery shopping and merchant surveys provide a comprehensive overview of the state of e-commerce, setting industry standards while highlighting best practices. She recently completed her first book, It’s Just Shopping.
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John Lazarchic, Vice President, E-Commerce, PETCO Animal Supplies
"Margaret Moraskie has spent her career in the retail industry. She has been with Boston Proper for 14 years working in various aspects of the business from merchandising to inventory control. She has been responsible for the E-Commerce merchandising and marketing since 2000.
Prior to Boston Proper, Margaret trained at Sterns, a division of Federated Department Stores. Margaret is a graduate of the Carroll School of Management of Boston College."
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Description
In this session, we'll discuss innovative merchandising techniques that boost sales, and how to build them into your e-commerce strategies. You'll discover merchandising tools and tactics that resonate with your shoppers and how to leverage them effectively. We'll examine the role of user-generated content, performance benchmarking and ways to assess winning strategies. Plus, find out how to use the web to drive store traffic. You'll walk away with key tactics that increase sales, boost AOV and achieve bottom line results.