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Using Testing to Create a Better Customer Experience and Increased Sales
Program Code:
131
Date:
Monday, May 19, 2008
Time:
3:15 PM to 4:15 PM
EST
SPEAKER
:
Bill Bruno works actively in the Web Analytics community as Principal and Head of Training Services for Stratigent focusing on strategic solutions for the toughest web analytics issues. Mr. Bruno is seen as an industry expert and has frequently been asked to conduct educational workshops on for numerous industry events including: Ad:Tech, DMA B2B Conference, ACCM, Affiliate Summit, BOL Online Marketing Summit as well as many events with our analytics partners such as Visual Sciences and WebTrends.
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Description
In this last session of the day, we'll introduce you to testing in order to achieve page optimization. You'll learn testing best practices, the impact different features have on conversion, and options for implementing tests. Plus, you'll hear from a merchant who successfully uses testing to improve the customer experience.