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Using Database Marketing to Achieve Corporate Goals
Program Code:
80
Date:
Tuesday, December 11, 2007
Time:
11:15 AM to 12:30 PM
SPEAKER
(S):
Lisa Kaplan, Vice President, Corporate Marketing, Lawson Products
Doug Michaud, VP Marketing Services, Extraprise
Description
An international B2B distributor of industrial products and services transformed their business by implementing analytically-led marketing tools and best practices. Learn how to better understand customer behaviour using your own data, how to use that knowledge to enhance segmentation and targeting tactics, and ultimately improve sales performance.
You will learn:
• How properly analyzed data can drive decision making for retention and acquisition campaigns
• Ways to improve cross-sell and up-sell opportunities
• How to implement a proven process for integrating and augmenting data from multiple sources
• Business processes and requirements for building an effective marketing database