"Ms. Geller-Stoff is President of Direct Communication Specialists, a full service consulting firm specializing in contact center operations and direct response marketing initiatives.
She is a featured speaker at many conferences and has been published and quoted in publications that include Forbes, Wall Street Journal, Selling Power, Chartwell’s Guide to Utility Center Call Centers, DM News and Call Center Magazine. Ms. Geller-Stoff is President of the Southeastern Chapter of the ATA and is a member of the DMA, the DMA Teleservices Council and ICSA."