"A recognized thought leader in analytic CRM, data integration, data warehousing and database marketing, Andrew Frawley brings Click Tactics more than 19 years of operational experience. Prior to joining Click Tactics, Andy founded and served as president, chairman and CEO of Exchange Applications Inc., a pioneer in the analytic CRM market. He previously was a founding partner of Grant & Partners, a consulting firm focused on implementing customer-focused business strategies, as well as a founder of MarketPulse, a division of Computer Corporation of America, which created one of the first analytic CRM offerings. Andy earned an MBA with a concentration in computer science from Babson College and received a B.S. in finance, with honors, from the University of Maine. He currently serves on the board of WhyData and is an advisory board member for Centrport and Redbird Systems."