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Session Information
ASHES 21st Annual Conference & Healthcare Marketplace
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Southwest Airline's K.I.S.S. Your Customers (Or Keep It Simple Stupid for Business and Personal Success)
Track : September 26, 2006
Program Code: 180
Date: Tuesday, September 26, 2006
Time: 10:45 AM to 12:00 PM  
Location: Governor's Ballroom B
SPEAKER :
Scott Dickson, Marketing Manager, Southwest Airlines
Description
Southwest Airlines is known for eXcellence in Customer Service! GeorgeAnn Dingus and Scott Dickson will share secrets that have made Southwest Airlines Co. the 4th largest major domestic airline that is consistently recognized as one of Fortune Magazines top ten companies in America and one of the most admired companies and airlines
in America and the World. KISS Your Customers will be an informal and interactive session to explain how Southwest Airlines success formula has allowed 33 years of profitability without ever laying off employees.

Audio Synchronized to PowerPoint
(Code: 180)
  
This session is a part of:
Conference Set Day 2 - September 26
Full Conference Set (Online or CDROM)