With the growing employee population speaking English as a second language, there are new challenges to maintain high levels of cognizant understanding of patient safety and customer service. Discover what some healthcare organizations are doing to ensure Enivronmental Services front line staff are accurately communicating with managers, co-workers, and patients. Identify training trends and utilized training tools to assure English proficiency in the workplace and increase the understanding
of key work-related tasks by employees speaking English
as a second language.