ASHES 22nd Annual Conference & Healthcare Marketplace
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How to Manage EVS for Optimal Service Quality and Productivity
Program Code:
110
Date:
Monday, October 1, 2007
Time:
1:30 PM to 2:45 PM
SPEAKER
:
Jo D'Ambrosio, Director of Environmental Services, Santa Barbara Cottage Hospital
Description
This presentation comprises elements of an EVS dashboard, service quality, and productivity metrics for monitoring the EVS approaches to facilitate continuous improvement and benchmark to compare the performance with the best in class hospital EVS departments.