Have you ever been involved with writing or revising policy? If so, you have worked hard to meet practice and legal standards. But how do you know that the employee will truly understand what they are supposed to do? In this workshop, Lynne Route, daVinci Consulting, will share easy-to-learn basic technical writing techniques that will help you write clear, concise and effective policies that will truly help the frontline worker. By the end of this workshop participants will be prepared to express lengthy legal mandates in simple instructions and craft a policy that intended workers are able to follow.